FAQ

Frequently Asked Question

 

My Speed Optimizer installation scans and finds errors but does not repair them, why?

Most likely you have not registered your software. Your software needs to be “turned on”, activated, by entering the activation key. To activate your software please go to buy now and purchase your activation key.

Is Speed Optimizer free?

No, Speed Optimizer allows you to scan your computer for free and to fix 35 errors. If you want to repair more errors than that, you need to activate your software

How do I activate my software?

To Activate your software, please enter your activation key in the activation key box. In the bottom right hand corner of the welcome screen there is a button that says “Enter Key”. Click on it. A new window will open where you can enter your product key/activation code.

How many computers does Speed Optimizer protect?

Speed Optimizer currently protects one computer per license. If you have several computers at home you may contact us for bulk pricing.

I purchased a key but it does not work, why?

Please make sure you copy>paste the key properly to avoid typing errors. 99% of the issues are solved right then and are a simple matter of human error. If you are still having problems please contact us via the support form and send us a screenshot of the problem/error.

Can I install ePCeal Antivirus edition on my mac?How do I repair my Computer Registry?

After having completed the first scan click on the button that says “Repair”. Please be aware that you cannot repair more than 35 errors if you have not entered a correct activation code.

What happens if something goes wrong?

If for some reason Speed Optimizer removes files that will risk the performance of the computer you can always restore the latest status by clicking on the reverse repair button in the top menu, Next step, click on the latest backup and then restore.

How does Speed Optimizer work?

Speed Optimizer , cleans and reorganizes the registry of your computer. Not needed files will be removed and reorganized. This improves the performance and the startup time of your computer.

I have a question about Computer Speed Optimizer, who do I contact?

After having completed the first scan click on the button that says “Repair”. Please be aware that you cannot repair more than 35 errors if you have not entered a correct activation code.Click the support link above and fill in the support contact form. We will get back to you shortly.